
Franchise FAQ
Focused on franchise conditions, fees, store siting, territorial exclusivity, revenue models, support and exit terms.
13 questions on franchise faq.
QWhat are the basic franchise requirements?
The bar is reasonable: agreement with the brand philosophy, lawful business registration and retail premises. The head office supports newcomers from zero with full training.
QAre there franchise fees and deposits?
There is no large franchise fee. Any deposit and cooperation fees are set transparently by model and region, with no hidden charges.
QWhat are the store size and location requirements?
Locations are prioritised in building-material markets, lighting malls and home-furnishing districts. Floor area can be adapted to the local market and model, with location assessment and store planning support from head office.
QWhat support do new franchisees receive?
A one-stop opening programme: location assessment, store design drawings, showroom layout, opening materials, launch-event planning, online lead generation, sample subsidy and operating guidance.
QDoes head office provide store design?
Head office provides store fit-out drawings, showroom lighting layouts and product zoning plans at no charge, standardising the brand image across the network.
QWhat are the opening-order requirements?
Opening orders are modest and flexible. Stock is assembled to local demand rather than forced, keeping inventory risk low.
QWhat is the territorial exclusivity policy?
Signed franchisees hold exclusive rights in their territory. Head office defines the area and actively prevents cross-territory sales and destructive price competition.
QWhat are the revenue streams?
Revenue comes from in-store retail, fit-out partnerships, commercial projects, designer-sourced orders and referrals — multiple and complementary streams.
QWhat is the process and how long does it take?
Online enquiry → policy briefing → site visit → qualification review → signing and authorisation → store preparation → training → opening. The process is transparent and a standard store can open relatively quickly.
QAre there annual reviews, renewals and exit terms?
There is a reasonable annual review with transparent standards and normal renewal at contract end, plus a fair exit mechanism that protects the partner’s rights.
QAre different partnership levels supported?
Yes — single-store franchise, county-level agency and city-level general agency, so partners can pick the level that matches their resources.
QIs advertising and brand backing provided?
Head office invests in brand advertising across the network, and provides model projects, premium case packaging and brand resources to core partners.
QIs there a rebate or incentive scheme for existing partners?
A structured incentive scheme gives established partners annual performance rebates, volume bonuses, awards-based rewards and preferential policy treatment.
Let SUFN design your light environment
Send us your floor plan and design brief. Our lighting designers return a layered light plan with colour-temperature ratios, luminaire positions and a buildable product schedule within one business day.